This website is owned and operated by BASIC CHANCE SOLUTION SDN BHD 202501012376 (1613790-V), a company registered in Malaysia.
By accessing our website, purchasing our products, or using any of our services, you acknowledge and agree that your use of this website and any transactions made through it are subject to the laws of Malaysia.
1. Applicable Law
All matters relating to our website, products, services, transactions, and contractual relationships with customers shall be interpreted and governed in accordance with the laws of Malaysia.
This applies regardless of where a customer accesses our website from, subject to any mandatory rights or protections that may apply under applicable law.
2. Disputes & Legal Proceedings
We encourage customers to contact us first so that we can attempt to resolve any concerns or disputes through communication and mutual agreement.
Where a dispute cannot be resolved amicably, any legal proceedings arising from or relating to:
- Purchases made through our website
- Payment or billing matters
- Product or order-related issues
- Returns, refunds, or exchanges
- Interpretation of our Terms & Conditions
- Breach of any agreement or applicable policy
- Use of our website or services
shall be subject to the applicable jurisdiction of the courts of Malaysia.
3. Customer Responsibilities
Customers accessing our website from outside Malaysia are responsible for ensuring that their use of the website and purchase of products complies with any laws applicable in their own location.
Nothing in this policy is intended to exclude or limit any rights that cannot legally be excluded under applicable law.
4. Changes to This Policy
We may review and update this Governing Law & Jurisdiction Policy from time to time to reflect changes to our business operations, website, or applicable legal requirements.
Any revised version will be published on this page with an updated “Last Updated” date.
Your continued use of our website after an updated policy has been published constitutes acceptance of the revised policy, to the extent permitted by applicable law.